My friend has a gap, I want to help him. So, the fact is that he had an authenticator linked to his Vrchat account, but after resetting his phone, he can’t restore access to his account in any way, that is, he logs into this authenticator, enters a password, but there is no one-time password when asked. He has access to the email and phone number that the account is linked to, and you also don’t have access to backup codes.
I’m asking one of you to please help us solve this problem.
p.s he is using aegis authenticator
If you’ve lost access to your account you should Create a support ticket to get help from VRChat directly