coolk
July 3, 2022, 3:09pm
1
Well… as you can read I forgot to backup my Google Authenticator data to my new phone.
My old phone is gone… all datas erased and all accounts removed.
Now VRC wants even a 2FA code to show the recover codes.
Is there a possibility to disable 2FA without code or is my account now slowly sinking into the void ?
3 Likes
Contact VRChat support, they might help you with it but no guarantees.
http://help.vrchat.com/hc/en-us/requests/new
coolk
July 4, 2022, 12:33pm
3
Hey… I did and also got the [VRChat] Support Request E-Mail.
I hope this works… VRC became family and I don’t want to lose my family
Did you ever get a Response? im having similar issue
coolk
December 5, 2023, 12:48am
5
Actually yes. Just write the support
what info did they ask for?
coolk
December 5, 2023, 3:05am
8
As far as I know, they just need your email and in-game name and then they’ll decide to remove 2FA or not
VRChat came in clutch and disabled 2FA. TY for help
1 Like
I am having similar situation…
How long it took till they recovered your account?
I have regained access to my account.
VRC support was really quick and amazing!
Having the same issue, and I got the email that comfrimed that my request was received. Hopeful that it works.