Connection timeout message keeps happening and there is nothing wrong with my connection

System specs:

  • Windows 10
  • AMD RX 7900XTX
  • AMD Ryzen 9 7900X
  • 64 GB of RAM
  • Quest 3 using Virtual Desktop
  • Ubiquiti WIFI using the U6 Enterprise Access Point
  • Gigabit Fiber Internet from Quantum Fiber
  • Computer is wired ethernet
  • IPv6 disabled

I’m plagued by the “Your connection to VRChat timed out. Verify connection and try again.” error. This error seems to only occur in instances with a lot of people in it. There is no other variable that I can tell that is causing this to happen. Everything seems fine. I’ll be mid conversation with people with no lag and then timeout. I’ve tolerated this issue for a while, but it’s starting to really become a problem. I joined a busy club instance and I got hit with the timeout error 6 times in a row before I could join, and then an hour into the session I got kicked again.

1 Like

I recommend starting with the basics: clear your cache through VRChat’s debug settings and check both your headset and VRChat storage settings. It’s also important to verify if any user data may be backed up in specific instances, as this can sometimes cause the issue. If that doesn’t resolve things, try resetting your user data. Over time, accumulated or corrupted data can lead to connection issues, especially in instances with high traffic.

In addition to clearing your cache, make sure your internet connection is stable, without any interruptions, particularly during peak usage times. Since you’re using a Quest 3 with Virtual Desktop, double-check the connection strength between your PC and the headset. Wireless setups are more prone to packet loss in crowded environments, so reducing the number of connected devices or moving closer to your router can help minimize any interference.

Although you have a wired Ethernet connection with gigabit fiber, network congestion, especially in busy VRChat worlds, could still be a factor. I suggest running a speed test to check for any latency spikes or packet loss that might not be immediately obvious but could still affect your experience in real-time applications like VRChat.

Given that the issue tends to occur in instances with many users, it may be related to either VRChat’s server load or your connection’s ability to handle large numbers of users. Try adjusting VRChat’s settings, such as lowering avatar complexity or modifying instance settings, to reduce the load on your system and network. If the issue persists, further troubleshooting may be needed, and I’d recommend reaching out to VRChat support directly at https://vrch.at/support

Thank you for the response! I finally got it fixed.

I tried absolutely everything and nothing worked. I let my machine update from Windows 10 to Windows 11 and the problem mysteriously went away. I don’t get it, however, it is fixed.

I haven’t seen a solution like this posted anywhere but this what happened on my end. My friend kept getting disconnected in VRChat, so we checked the log file at C:\Users<YourUsername>\AppData\LocalLow\VRChat\VRChat\output_log.txt and found a line that said “Connection lost. OnStatusChanged to DisconnectByServerTimeout. Client state was: Joined” meaning the game thought he lost connection to the server completely/ it timed out while waiting for data. We saw the game server IP right above that (GameServerAddress: 86.105.169.247:5056), so we ran a ‘tracert’ command in the terminal to that IP to see what path data was taking to VRC servers and found out that his traffic was going through a Tier 1 provider his ISP (Verizon) used called PCCW. These Tier 1 networks are huge backbone companies that move internet traffic between countries and ISPs. The problem is, Tier 1 backbones can get overloaded or deprioritize game traffic, and since VRChat uses UDP (which doesn’t retry dropped packets unlike TCP), even a small hiccup can cause a disconnect. I found out that Tier 1 networks are usually not good for gaming, especially for stuff like VRC which requires a lot of constantly streamed data with minimal packet loss. Other games like Fortnite or Roblox don’t disconnect as easily because they’re better at handling bad network conditions. To fix it, we installed Cloudflare WARP from https://1.1.1.1, which is essentially a free VPN tool that reroutes your internet through Cloudflare’s faster private network. After turning it on, his connection avoided PCCW and started going through a much better route, and he hasn’t disconnected since.

1 Like

I’ve been looking for a solution for a few weeks now and this came in clutch, thank you so much