Hi everyone
I tried to pay for vrchat plus.
But I get an error.
On the vrchat bug reporting site, I found out that this is a steam error.
However, I was satisfied with the in-game overlay settings, etc., with a $5 deposit on Steam, but still not working.
If you know how to fix this, please help. Thank you.
u found the fix ?
I still haven’t found a way
This issue seems to be related to the trust status from Steam, it’s not related to VRChat’S trust status. (Since you can even buy VRC+ as a visitor to immediately get to New User rank.)
Steam treats an account as trusted when you had a transaction on Steam that happend over 90 days ago and has not been charged back.
Can both of you check if this has or hasn’t been the case for you?
Hello thank you for the answer.
Thanks to your response, I was able to find guidance on Steam in-game payments that require more than 90 days of payment.
https://partner.steamgames.com/doc/features/microtransactions
I wanted to become an early supporter of vrchat, but I think I will have to wait a little longer. Thank you for your reply.
Indeed, that’s where the hint came from.
As Tupper responded on a canny post of this topic, eventually the support can help.
So you might try a ticket at https://help.vrchat.com/new
And if not, there isn’t really anything to loose.
Hello thank you for answering
I’m sorry, but I didn’t fully understand what you were saying
Can you tell me in more detail what “As Tupper responded on a canny post of this topic, eventually the support can help. So you might try a ticket at https://help.vrchat.com/new” means? Please
Maybe I think I don’t have an accurate understanding of the ticket system.
Im referencing to this: Canny
That it might be worth to open a ticket regarding the topic to eventually get it sorted without waiting 90 days.
oh~! i see Thanks for explaining~!
I can verify the same symptoms; I got Steam and VRChat six months ago but I’ve never made a purchase on Steam. I have VRChat “user” rank and transferred money to Steam this week, but still get the non trusted message. Sounds like that’s because I have no Steam purchases that were made minimum 90 days ago.
Hello I have inquired about the Steam trust of subscription payment on vrchat through a ticket according to the advice above.
And today I got a reply to him, and I was finally able to process the payment. I hope you guys try it too I think all of you can now try to pay. I think everything will work now.
Thank you to all of you and the vrchat team for contemplating this issue together.