I paid $499 for 100 month of vrchat plus droppable gift, but i didn't get my purchase

Hey guys,I paid $499 last night for 100 months of vrchat gifts, but after I paid successfully, nothing happened, except that my money disappeared and I didn’t get the purchase i paid for, and im pretty sure it’s an error because there is no gift medal. If i gifted it out i will get the medal right? My steam wallet balance has been deducted, and the relevant bill has been sent to my mailbox, So I’m pretty sure vrchat are already got my money.

I tried to file a complaint on steam, but they said they had completed their portion of the purchase process and I tried to get a refund but I can’t, even if I didn’t get what I was supposed to get. I am very distressed about this matter now…

This is absolutely the worst experience I have ever had in any game. I have already appealed to vrchat about this, but apart from the automatic reply email, vrchat now has not given me any response yet. I could not understand how a game’s payment system could be able to occur such a horrible situation …

1 Like