Contacting VRChat about holding a commercial event

Hello,
We are thinking about running a commercial event in VRChat. We have tried repeatedly to contact the VRChat team through their hello@vrchat.com address, with no response other than the autoreply assigning us a ticket number. It has been several weeks since our last attempt. Is there a better way to make contact, or something we should do differently? Any help would be appreciated. Thanks!

Hi @Rythaer ! Please feel free to send me your ticket number in a private message. I’d be happy to look into this for you.