Hi,
so, a bit ago I made a support ticket from this page (it’s my first time doing this), and an email was sent to me that includes my ticket number and a link to it. however, when I click it, it just takes me to the main page because it does try to send me to the sign-in page, but the sign in page just redirects me to the main page without showing anything. I’ve tried it in 3 different desktop browsers, and also my phone.
how I’m supposed to check the ticket if I can’t log in?
same me too. i know exactly what you’re talking about. you press sign in and all it seems to do is refresh the page. i have a ticket that i submitted too and its been 24 hours and no reply. i’m trying to build/upload newer versions of the world i made in unity. i already uploaded several times but now all of a sudden it wont let me
yeah exactly…
for me it’s an issue with their EAC.
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We don’t usually utilize the sign-in feature for users with ZenDesk. Check your email!
If you don’t see the reply text, I have that problem too on Gmail – click the three dots to expand the hidden section of the text.
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