Ongoing Silence from VRChat Leadership – Community Deserves Transparency

General Discussion Introductions
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1

Hi all,

I’m writing here as a last resort after weeks of being ignored by VRChat’s internal teams and leadership. Multiple emails, multiple LinkedIn messages, and still—no response.

I’ve been trying to raise deeply important concerns that affect not just me, but the future of this platform and the people who pour their time and creativity into it. My communication hasn’t been aggressive—it’s been passionate, honest, and grounded in care for this community. And yet? Total silence.

VRChat is not some hobby project anymore. It’s a business, a platform, a cultural hub—and like it or not, it owes its users respect, especially when serious outreach is made in good faith.

The lack of response sends a message: “We don’t care.”
If that’s the case, I want that made public.

If you’ve also had issues getting responses from the team or feel your voice has been silenced, you’re not alone. I invite you to speak up here.

This silence ends now.

2

…and your concerns are…?

3

Thanks for asking. My concerns are multi-layered, and they stem from ongoing patterns of neglect, exclusion, and mismanagement by VRChat leadership.

I’ve reached out through multiple professional channels—LinkedIn, email—to address issues affecting user experience, representation, and moderation in VRChat. Not once has anyone responded.

There’s a disturbing lack of transparency from staff, even when users come forward with serious, constructive input.

Users who are trying to build something in this space (from community shows to advocacy initiatives) are hitting walls of silence—no guidance, no support, no acknowledgment.

VRChat claims to care about inclusivity and user safety, but the lived reality feels like a performative front. Reports go unanswered, issues get brushed off, and the leadership is unreachable.

I’m not some angry troll—I’m someone who genuinely wants to see VRChat thrive. But if the people at the top won’t even talk to us, then it’s fair to ask: who is this platform really for?

That’s what I’m pushing back against. That’s why I’m raising hell. Because someone has to.

4

Do you have any specific concerns or examples because right now all I can get from the vagueness is

  1. They won’t respond to your personal emails/DMs when from what I can see you haven’t even attempted to use the correct channels first such as: https://feedback.vrchat.com/
  2. You want more direct attention from VRChat on creator and safety issues but never go into details, something that is better for either the Feedback forum or in a reply to official posts when relevant on these very forums: Official - VRChat Ask Forum

Also I apologize in advance if this isn’t the case but; your posts read like something spat out by ChatGPT, the fluff it tends to add isn’t helping with the articulation of your arguments.

5

Hi Jessica, thanks for taking the time to reply.

Let me set the record straight, because I’ve been doing this properly.

Over the past few weeks, I’ve submitted more than 120 avatar reports through VRChat’s official moderation channels—specifically for avatars that blatantly violate VRChat’s Terms of Service. These aren’t vague complaints. These are public avatars with 18+ toggles—things like DPS, SPS, full-body undressing, genital toggles—and they’re Quest-compatible, which means they’re accessible to underage users. These avatars are often distributed openly in public worlds or tagged for easy search.

While many of the reported avatars have been “moderated,” this usually just means they’re forced into private status. The original uploader suffers no account action and is still free to re-upload or republish the same avatar again. In fact, most of them have done exactly that. I’ve seen the same creators make the same NSFW avatars public again just days later, making the entire moderation process pointless. There’s no deterrent, no penalty, and no communication from the moderation team about what’s actually being enforced.

I have used the correct channels—tickets, support emails, and even feedback submissions—and they’ve been mostly ignored. After two full weeks of silence, I tried LinkedIn just to reach an actual human being. That’s not me skipping the process—that’s me being forced to go around a broken one.

You mention posting on the feedback forum or replying to official posts. But when those avenues are treated like black holes and the same avatars are back online a few days later, what exactly is a concerned user supposed to do?

This isn’t just about me feeling unheard. This is a massive platform integrity issue, especially when underage users can access sexually explicit content without restriction. The reporting system is toothless, and the moderation feels like a performative checkbox, not real enforcement.

So to be perfectly clear:

I’ve followed the official process.

I’ve reported a specific, ongoing problem.

I’ve been ignored for weeks.

The same dangerous content keeps reappearing.

If that doesn’t deserve real attention, what does?

6

I won’t deny all that but I think it’s very weird to be jumping to the conclusion something being for Quest means it’s for kids… adults can use Quest, I use a Quest, kids can use computers. It’s a little weird to be implying these creators are doing something nefarious with kids because you think the Quest platform is only for kids.

People should definitely really keep those things private and not out in public though. As the guidelines state.

7

Thanks for the reply—I appreciate the chance to clarify.

You’re absolutely right that adults use Quest too. But let’s not ignore the bigger picture here: the Quest platform is far more accessible to younger users, especially those without access to a PC. It’s cheaper, marketed broadly, and doesn’t require sideloading or mods to get into VRChat. That lower barrier to entry means it’s disproportionately used by teens and even younger players—something even VRChat themselves have acknowledged in past community and safety updates.

So no, I’m not saying every creator making a Quest-compatible avatar is doing so with kids in mind. That would be unfair and inaccurate. What I am saying is this: when explicit avatars with DPS/SPS/genital toggles are made public and accessible to Quest users, that’s a major risk vector for underage exposure, whether intentional or not.

And as you mentioned, this content should be kept private. But what I’ve observed—and repeatedly reported—is a pattern where:

These NSFW avatars go public.

They get forced into private after being reported.

The same creators upload the same avatars again, without consequence.

There’s no account action, no ban, no restriction—so nothing changes.

That’s not moderation. That’s delay. And it leaves users—especially vulnerable ones—exposed while the cycle continues unchecked.

So my concern isn’t that Quest equals kids. It’s that the current lack of true moderation allows highly explicit content to be made widely accessible on a platform known to be frequented by minors. That’s an unacceptable risk.

This isn’t about assigning blame. It’s about demanding accountability from a platform that has the tools—and the responsibility—to do better.

8

Just reported 7 more avatars. Guess what’ll happen?

They’ll get forced to private again—no account warning, no uploader consequences, and zero transparency. These avatars are clearly against VRChat’s Terms of Service, containing 18+ toggles like SPS, DPS, full nudity, and many are even Quest-compatible, making them easily accessible to underage users.

The result?
A quiet takedown followed by the same creator uploading it all over again, with nothing stopping them. No bans. No warnings. No real accountability.

This isn’t moderation—it’s a band-aid that falls off the moment a creator clicks “publish” again. What’s worse is how long this has been going on without VRChat addressing the root of the problem. We’re expected to keep reporting, but why bother when it leads nowhere?

For a platform of this scale, with such a diverse (and young) user base, this kind of ongoing negligence is completely unacceptable. It’s painfully clear the system is broken—and the longer it’s ignored, the worse it gets.

“Fun times.”
Really makes moderation feel worthwhile, doesn’t it?