# The avatars are giving problems when downloading!, I'm mobile
**URL:** https://ask.vrchat.com/t/the-avatars-are-giving-problems-when-downloading-im-mobile/35040
**Category:** Help!
**Created:** [December 27, 2024, 8:02pm UTC](https://ask.vrchat.com/t/the-avatars-are-giving-problems-when-downloading-im-mobile/35040 "2024-12-27T20:02:09Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@gabsZzfurry](https://ask.vrchat.com/u/gabsZzfurry)
#### Post date: [December 27, 2024, 8:02pm UTC](https://ask.vrchat.com/t/the-avatars-are-giving-problems-when-downloading-im-mobile/35040/1 "2024-12-27T20:02:09Z")
Well, I wanted to know about the limited skins, because I’m mobile, some avatars are full of pixels because I can’t download them and some avatars I had aren’t working, and a message also appears saying that it is not possible to show this avatar because of the performance rating, How can I solve this I tried everything but it didn’t work!
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### Author:  [@docteh](https://ask.vrchat.com/u/docteh)
#### Post date: [December 27, 2024, 8:11pm UTC](https://ask.vrchat.com/t/the-avatars-are-giving-problems-when-downloading-im-mobile/35040/2 "2024-12-27T20:11:25Z")
So for mobile phones VRChat has decided that avatars treated very poor are not going to load. You can force them to show on the standalone VR headsets like quest (2+ are supported) or pico.
But for the mobile phone, you can upvote the Canny where people are asking to see very poor rated avatars.
> **[Desperately need a very poor allowance on mobile | Android Limited Beta | VRChat](https://feedback.vrchat.com/mobile-beta/p/desperately-need-a-very-poor-allowance-on-mobile)**
>
> Even if it is default off, 90% of the reason most people that already play on PC like myself will likely end up using the mobile version is to test quest
If you’re a creator you could make a poor version of your avatar. Personally I’ve only seen a mobile user twice and so I don’t worry about such things
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### Author:  [@newelol](https://ask.vrchat.com/u/newelol)
#### Post date: [December 27, 2024, 9:43pm UTC](https://ask.vrchat.com/t/the-avatars-are-giving-problems-when-downloading-im-mobile/35040/3 "2024-12-27T21:43:08Z")
If you’re encountering issues with avatars on mobile, you might find this to also be helpful: [Android Limited Beta | VRChat](https://feedback.vrchat.com/mobile-beta)
Here are some additional tips to try:
- **Adjust Device Performance Settings** :
Mobile platforms often have performance settings designed to optimize gameplay. On lower-end devices, high-detail avatars might be restricted to maintain smooth performance. Check the app’s settings and see if adjusting them helps improve the avatar display.
- **Free Up Device Storage** :
A lack of storage can prevent high-quality assets from downloading properly. Clear up some space on your device and ensure the app has the necessary storage permissions to function fully.
- **Clear Cache or Data** :
Clearing the app’s cache or data can help resolve issues caused by corrupted files. However, be cautious with this step—clearing data might log you out or reset custom settings, so make sure you have your login details handy.
Let us know if these tips work for you or if you find another solution!