# Not permitted to use canny, but here’s a suggestion **URL:** \ **Category:** General Discussion\ **Created:** [February 24, 2021, 1:00pm UTC](https://ask.vrchat.com/t/not-permitted-to-use-canny-but-here-s-a-suggestion/5119 "2021-02-24T13:00:18Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![brotherchaos](https://yyz1.discourse-cdn.com/vrchat/user_avatar/ask.vrchat.com/brotherchaos/32/351_2.png) [@brotherchaos](https://ask.vrchat.com/u/brotherchaos)\ **Post date:** [February 24, 2021, 1:00pm UTC](https://ask.vrchat.com/t/not-permitted-to-use-canny-but-here-s-a-suggestion/5119/1 "2021-02-24T13:00:18Z")
I do not see a suggestions section here and when I try to go to the suggestion area, it says I’m not permitted to use Canny for whatever reason. Anyway, how can I reach someone to let them know that I think it would be great if, when you add a friend, you can make a brief note about them so that in the future when you see their name in “social”, there can be a brief note under it to remind you of who they are. A lot of times we may add people and eventually forget who they are or what we talked about. ---
**Author:** ![Luna\_Delrey](https://yyz1.discourse-cdn.com/vrchat/user_avatar/ask.vrchat.com/luna_delrey/32/5655_2.png) [@Luna\_Delrey](https://ask.vrchat.com/u/Luna_Delrey)\ **Post date:** [February 25, 2021, 1:19pm UTC](https://ask.vrchat.com/t/not-permitted-to-use-canny-but-here-s-a-suggestion/5119/2 "2021-02-25T13:19:10Z")
there isn’t a suggestions section because suggestions go here: > **[VRChat Feedback](https://feedback.vrchat.com)** > > Give feedback to the VRChat team so we can make more informed product decisions. Powered by Canny. Which is indeed powered by Canny. You might want to reach out to the devs directly about this: [https://help.vrchat.com/hc/en-us](https://help.vrchat.com/hc/en-us) ---
**Author:** ![RokeJulianLockhart](https://yyz1.discourse-cdn.com/vrchat/user_avatar/ask.vrchat.com/rokejulianlockhart/32/24121_2.png) [@RokeJulianLockhart](https://ask.vrchat.com/u/RokeJulianLockhart)\ **Post date:** [April 15, 2024, 10:46pm UTC](https://ask.vrchat.com/t/not-permitted-to-use-canny-but-here-s-a-suggestion/5119/3 "2024-04-15T22:46:50Z")
> [@Luna\_Delrey](#): > > > [@brotherchaos](#): > > > > I do not see a “suggestions” section here, and when I try to go to the suggestion area, it says I’m not permitted to use Canny, for whatever reason. > > There isn’t a suggestions section because suggestions go to [https://feedback.vrchat.com](https://feedback.vrchat.com), which is indeed powered by Canny. @Luna_Delrey, I’m experiencing the same nondescript error message: > ![image](https://global.discourse-cdn.com/vrchat/original/3X/c/3/c3dae4056ed6ac1c411313c9b42fa629d434a415.png) > [@Luna\_Delrey](#): > > You might want to reach out to the devs directly about this at [https://help.vrchat.com/hc/en-us](https://help.vrchat.com/hc/en-us). I’ll create a ZenDesk ticket like you suggest, because it seems like in all of Discourse, solely @brotherchaos and I have experienced this. ---
**Author:** ![docteh](https://yyz1.discourse-cdn.com/vrchat/user_avatar/ask.vrchat.com/docteh/32/12171_2.png) [@docteh](https://ask.vrchat.com/u/docteh)\ **Post date:** [April 16, 2024, 1:10am UTC](https://ask.vrchat.com/t/not-permitted-to-use-canny-but-here-s-a-suggestion/5119/4 "2024-04-16T01:10:31Z")
Default robot? How new is that VRChat account? ---
**Author:** ![RokeJulianLockhart](https://yyz1.discourse-cdn.com/vrchat/user_avatar/ask.vrchat.com/rokejulianlockhart/32/24121_2.png) [@RokeJulianLockhart](https://ask.vrchat.com/u/RokeJulianLockhart)\ **Post date:** [April 16, 2024, 12:15pm UTC](https://ask.vrchat.com/t/not-permitted-to-use-canny-but-here-s-a-suggestion/5119/5 "2024-04-16T12:15:02Z")
> [@docteh](#): > > How new is that VRChat account? @docteh, it was created at +2023-07-09T21:05:06+01:00, according to Bitwarden. Why do you ask? ---
**Author:** ![docteh](https://yyz1.discourse-cdn.com/vrchat/user_avatar/ask.vrchat.com/docteh/32/12171_2.png) [@docteh](https://ask.vrchat.com/u/docteh)\ **Post date:** [April 16, 2024, 2:36pm UTC](https://ask.vrchat.com/t/not-permitted-to-use-canny-but-here-s-a-suggestion/5119/6 "2024-04-16T14:36:13Z")
Default robot. ---
**Author:** ![RokeJulianLockhart](https://yyz1.discourse-cdn.com/vrchat/user_avatar/ask.vrchat.com/rokejulianlockhart/32/24121_2.png) [@RokeJulianLockhart](https://ask.vrchat.com/u/RokeJulianLockhart)\ **Post date:** [April 16, 2024, 3:01pm UTC](https://ask.vrchat.com/t/not-permitted-to-use-canny-but-here-s-a-suggestion/5119/7 "2024-04-16T15:01:14Z")
> [@docteh](#): > > Default robot. @docteh, that’s not a sentence. ---
**Author:** ![Fax](https://yyz1.discourse-cdn.com/vrchat/user_avatar/ask.vrchat.com/fax/32/14898_2.png) [@Fax](https://ask.vrchat.com/u/Fax)\ **Post date:** [April 16, 2024, 3:07pm UTC](https://ask.vrchat.com/t/not-permitted-to-use-canny-but-here-s-a-suggestion/5119/8 "2024-04-16T15:07:10Z")
Hi @RokeJulianLockhart ! Sorry for the inconvenience. To access Canny, you’ll need to increase your trust rank by playing VRChat. @docteh was referring to your account’s avatar. It’s the “default robot” avatar, which indicates that you might be relatively new to VRChat. We’ll improve the error message to make the error more clear in the future! ---
**Author:** ![RokeJulianLockhart](https://yyz1.discourse-cdn.com/vrchat/user_avatar/ask.vrchat.com/rokejulianlockhart/32/24121_2.png) [@RokeJulianLockhart](https://ask.vrchat.com/u/RokeJulianLockhart)\ **Post date:** [April 16, 2024, 3:18pm UTC](https://ask.vrchat.com/t/not-permitted-to-use-canny-but-here-s-a-suggestion/5119/9 "2024-04-16T15:18:29Z")
> [@Fax](#): > > To access Canny, you’ll need to increase your trust rank by playing VRChat. > > @docteh was referring to your account’s avatar. It’s the “default robot” avatar, which indicates that you might be relatively new to VRChat. > > We’ll improve the error message to make the error more clear in the future! Thank you, @Fax. This might be a good opportunity to mention that if you had the Discourse [Discourse Solved - plugin - Discourse Meta](https://meta.discourse.org/t/discourse-solved/30155?u=rokejulianlockhart) plugin enabled, you could mark your response as the solution. ---
**Author:** ![Fax](https://yyz1.discourse-cdn.com/vrchat/user_avatar/ask.vrchat.com/fax/32/14898_2.png) [@Fax](https://ask.vrchat.com/u/Fax)\ **Post date:** [April 16, 2024, 7:29pm UTC](https://ask.vrchat.com/t/not-permitted-to-use-canny-but-here-s-a-suggestion/5119/10 "2024-04-16T19:29:32Z")
Good suggestion! We have that plugin in the [Help! - VRChat Ask Forum](https://ask.vrchat.com/c/help/59) category.