# I want to disable 2FA and I don’t have my vrc recovery code **URL:** \ **Category:** Help!\ **Created:** [September 25, 2026, 2:34am UTC](https://ask.vrchat.com/t/i-want-to-disable-2fa-and-i-don-t-have-my-vrc-recovery-code/48987 "2026-09-25T02:34:07Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![JimmyAlonzo\_82](https://yyz1.discourse-cdn.com/vrchat/user_avatar/ask.vrchat.com/jimmyalonzo_82/32/28602_2.png) [@JimmyAlonzo\_82](https://ask.vrchat.com/u/JimmyAlonzo_82)\ **Post date:** [September 25, 2026, 2:34am UTC](https://ask.vrchat.com/t/i-want-to-disable-2fa-and-i-don-t-have-my-vrc-recovery-code/48987/1 "2026-09-25T02:34:07Z")
I try to log in my vrchat account on my laptop by using OTP authentication app and when I enter the code on vrchat website, it don’t work because I delete the account on OTP authentication app by accident, I try to re-enter it and it don’t work. Also I try to find a vrc recovery codes but I didn’t download it. I went to VRC support and report a problem but it tells me to go to support. I been sending this a couple of times but it did not help me. I wish there is a vrchat live support to help me solve my log in problems I am very sad. My favorite avatars that I have is connected to my vrc account and I don’t want to lose my favorite avatars and I don’t want to lose my friends. Please help me. ---
**Author:** ![WubTheCaptain](https://yyz1.discourse-cdn.com/vrchat/user_avatar/ask.vrchat.com/wubthecaptain/32/43797_2.png) [@WubTheCaptain](https://ask.vrchat.com/u/WubTheCaptain)\ **Post date:** [September 25, 2026, 2:47am UTC](https://ask.vrchat.com/t/i-want-to-disable-2fa-and-i-don-t-have-my-vrc-recovery-code/48987/2 "2026-09-25T02:47:48Z")
Did you make a ticket at [https://vrch.at/support](https://vrch.at/support)? Take this as a harsh lesson to have a backup device or backup codes, else you may lose access to your account.